WHEN DO ORDERS SHIP?
Store Orders
Orders placed through the store (excluding bulk purchases) of all in-stock items will ship out within 3-5 business days from our warehouse in Laurel, Mississippi. Shipping time varies by shipping location.
Please note that bulk purchases are only eligible for ground shipping within the contiguous U.S.
Orders with backordered items will ship when all items are in stock.
Classroom TO GO Orders
Classroom TO GO orders of 1-4 kits will ship out within 14 days from our warehouse in Laurel, Mississippi. Shipping time varies by shipping location.
Classroom TO GO orders of 5+ kits will ship out within 30-60 days from our warehouse in Laurel, Mississippi. Shipping time varies by shipping location.
Please note that bulk purchases are only eligible for ground shipping within the contiguous U.S. Orders with backordered items will ship when all items are in stock.
Camp Orders
*Camp orders for students participating virtually in LIVE Camp Experiences will be shipped approximately one week prior to camp start date.
Camp orders of 1-4 kits will ship out within 14 days from our warehouse in Laurel, Mississippi. Shipping time varies by shipping location.
Camp orders of 5+ kits will ship out within 30-60 days from our warehouse in Laurel, Mississippi. Shipping time varies by shipping location.
Please note that bulk purchases are only eligible for ground shipping within the contiguous U.S.
Orders with backordered items will ship when all items are in stock.
Lab TO GO Orders
College Lab TO GO orders of 1-4 kits will ship out within 14 days from our warehouse in Laurel, Mississippi. Shipping time varies by shipping location.
College Lab TO GO orders of 5+ kits will ship out within 30-60 days from our warehouse in Laurel, Mississippi. Shipping time varies by shipping location.
Please note that bulk purchases are only eligible for ground shipping within the contiguous U.S. Orders with backordered items will ship when all items are in stock.
Special Orders and Custom Kit Orders
Custom kits and special orders will ship according to project timeline and milestone deadlines established with customers at the time of project development.
For questions about order shipping, please contact us at 866.381.1760 or email us at support@centralcreativity.com.
WHERE DO YOU SHIP?
We ship anywhere in the United States, including Hawaii and Alaska. Orders can also be shipped internationally, please contact us for details. We do not ship to P.O. Boxes.
HOW MUCH DOES SHIPPING COST?
Shipping cost depends on shipping location. We sometimes offer free shipping on orders delivered within the contiguous United States. Additional shipping charges will be applied for international orders. International customers are responsible for shipping costs and any customs fees, taxes, or duties.
CAN YOU SHIP ORDERS DIRECTLY TO STUDENTS OR MULTIPLE SCHOOLS?
Yes, we can ship directly to your students or multiple schools. Contact us at 866.381.1760 to request a quote for shipping to multiple addresses.
WHAT SHIPPING OPTIONS ARE AVAILABLE?
Item Shipping
items are shipped using standard ground shipping to addresses in the United States. We do not ship to P.O. Boxes.
We ship regular Store items overseas using standard shipping. The countries we ship to, and shipping cost will vary. Contact us at for a shipping quote.
Bulk Orders, Large Shipments, and Heavy Items
For bulk orders, large orders, and heavy items, additional freight charges may apply. Items with this designation require higher shipping charges than typical parcel rates due to size and special handling requirements by the shipping company. Call us at 866.381.1760 for a shipping quote.
PLEASE NOTE: COVID-19 has impacted the worldwide supply chain. As a result, some orders may be temporarily delayed. Rest assured, we are doing everything we can to deliver your order as quickly as possible.
I HAVEN’T RECEIVED MY ORDER. WHAT DO I DO?
If you haven't received a shipment:
After an order is shipped, you will receive a tracking email. You may need to check that these emails are not sent to your Spam folder.
Please click the tracking link in your shipping confirmation email to check the status of your package and see if there were any carrier issues or delays.
If you have any other shipping concerns, please contact us.